Reporting to: Leader Global Delivery Services, Technical Operations
Department: Global Delivery Services
Introduction:
Millennium Technology Services (MTS) is an international provider of world-class business solutions and IT services to the top business corporations in South and East Asia. MTS provides services to 30+ Fortune 500 clients cross Information Technologies and Industries through a network of regional and local subsidiaries, which are located in Singapore, mainland China (Shanghai, Beijing, Dalian, Wuhan, Chengdu, Guangzhou and Shenzhen), Hong Kong, Korea and Japan. MTS has been actively expanding its solution and service offerings through sustainable investments of vendor capitalists in developing proprietary services, solutions and establishing strategic partnerships with leading international partners such as CISCO and AVAYA.
MTS Enterprise Services (ES) business, which provides Enterprise Resource Management (ERM), Enterprise Network Services (ENS), Enterprise Process Services (EPS) and Enterprise Outsourcing Services (EOS), has been highly appreciated by our clients.
In addition, MTS has a strong servicing team, staffed with senior international domain specialists, providing business and IT consulting, project management, application virtualization testing and IT operation support services.
MTS is a socially-responsible equal-opportunities employer with over 100 highly-talented professionals, managed by a world-class multi-national executive team.
Purpose of the Role:
To provide support to all internal and external customers; instructing, mentoring and training team members to develop robust departmental systems, policies and procedures to sustain a high level of service to MTS customers. Lead by example and foster a continual improvement culture.
Key Responsibilities:
The list of responsibilities below is not a definitive list and is subject to change as the business needs deem necessary. You may be required to undertake differing tasks within your capability.
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