Job Overview:
We are looking for a skilled Network Operations Engineer to join our 24×7 team (follow the sun model). The successful candidate will be responsible for ensuring the smooth operation and maintenance of our organization’s global network infrastructure. The Network Operations Engineer will be responsible for maintaining network uptime, identifying network issues, troubleshooting and resolving network incidents, and implementing network upgrades and improvements.
Responsibilities:
- Monitor network performance and ensure network uptime.
- Troubleshoot and resolve network incidents and issues.
- Monitor and maintain network infrastructure, including switches, routers, load balancer, and Riverbed.
- Collaborate with other IT teams to identify and resolve network issues.
- Plan and implement network upgrades and improvements.
- Create and maintain network documentation and diagrams.
- Provide technical support to end-users.
- Ensure compliance with network security policies and procedures.
Requirements:
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- Able to do shift work including weekend on follow the sun model.
- 7+ years of experience in network operations or related field.
- Strong knowledge of network protocols, including TCP/IP, DNS, DHCP, and SSL.
- Experience with network troubleshooting and incident resolution.
- Knowledge of network security principles and best practices.
- Experience with network monitoring tools, such as Netbrain, Wireshark, SolarWinds, Cisco DNAC, Cisco Nexus Dashboard.
- Strong communication and collaboration skills.
- Ability to work independently and as part of a team.
- Relevant network certifications, such as CCNA, CCNP, or JNCIA, are preferred.
- Relevant skill on scripting such as Python and Perl
